https://helpdesk.innovelenergy.com/itdesk/public/en/User/create-ticket/

301 Redirect from
@helpdesk_customer_create_ticket (456434)
Method
GET
HTTP Status
200
IP
192.168.1.99
Profiled on
Token
549bdf

Ticket :: ticketAdd

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\SupportCenterBundle\Controller\Ticket::ticketAdd"
_firewall_context 
"security.firewall.map.context.customer"
_locale 
"en"
_redirected 
true
_route 
"helpdesk_customer_create_ticket"
_route_params 
[
  "_locale" => "en"
]
_security_firewall_run 
"_security_customer"
_stopwatch_token 
"93526c"

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
authorization 
""
cookie 
"sf_redirect=%7B%22token%22%3A%22456434%22%2C%22route%22%3A%22helpdesk_customer_create_ticket%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22C%3A%5C%5Cxampp%5C%5Chtdocs%5C%5Citdesk%5C%5Cvendor%5C%5Csymfony%5C%5Cframework-bundle%5C%5CController%5C%5CRedirectController.php%22%2C%22line%22%3A110%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
host 
"helpdesk.innovelenergy.com"
referer 
"https://helpdesk.innovelenergy.com/itdesk/public/en/User/create-ticket"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Tue, 28 Oct 2025 10:10:23 GMT"
x-debug-token 
"549bdf"

Cookies

Request Cookies

Key Value
sf_redirect 
"{"token":"456434","route":"helpdesk_customer_create_ticket","method":"GET","controller":{"class":"Symfony\\Bundle\\FrameworkBundle\\Controller\\RedirectController","method":"urlRedirectAction","file":"C:\\xampp\\htdocs\\itdesk\\vendor\\symfony\\framework-bundle\\Controller\\RedirectController.php","line":110},"status_code":301,"status_text":"Moved Permanently"}"

Response Cookies

No response cookies

Session 7

Session Metadata

Key Value
Created 
"Tue, 28 Oct 25 11:10:23 +0100"
Last used 
"Tue, 28 Oct 25 11:10:23 +0100"
Lifetime 
0

Session Attributes

No session attributes

Session Usage

7 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:44
Show trace 
[
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\security-core\Authentication\Token\Storage\UsageTrackingTokenStorage.php"
    "line" => 44
    "function" => "getMetadataBag"
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  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\security-http\Firewall\AccessListener.php"
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]
C:\xampp\htdocs\itdesk\vendor\twig\twig\src\Extension\CoreExtension.php:1607
Show trace 
[
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\twig\twig\src\Extension\CoreExtension.php"
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  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\HttpKernel.php"
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Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:72
Show trace 
[
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\DataCollector\RequestDataCollector.php"
    "line" => 72
    "function" => "getMetadataBag"
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Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:73
Show trace 
[
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\DataCollector\RequestDataCollector.php"
    "line" => 73
    "function" => "getMetadataBag"
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Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:74
Show trace 
[
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\DataCollector\RequestDataCollector.php"
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    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\runtime\Runner\Symfony\HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\public\index.php"
    "line" => 5
    "args" => [
      "C:\xampp\htdocs\itdesk\vendor\autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:75
Show trace 
[
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\DataCollector\RequestDataCollector.php"
    "line" => 75
    "function" => "all"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\Profiler\Profiler.php"
    "line" => 161
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\DataCollector\RequestDataCollector"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\EventListener\ProfilerListener.php"
    "line" => 108
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\Profiler\Profiler"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\Debug\WrappedListener.php"
    "line" => 117
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\HttpKernel\EventListener\ProfilerListener"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\Debug\TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\HttpKernel.php"
    "line" => 186
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\HttpKernel.php"
    "line" => 174
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\runtime\Runner\Symfony\HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\public\index.php"
    "line" => 5
    "args" => [
      "C:\xampp\htdocs\itdesk\vendor\autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:76
Show trace 
[
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\DataCollector\RequestDataCollector.php"
    "line" => 76
    "function" => "getFlashBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\Profiler\Profiler.php"
    "line" => 161
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\DataCollector\RequestDataCollector"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\EventListener\ProfilerListener.php"
    "line" => 108
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\Profiler\Profiler"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\Debug\WrappedListener.php"
    "line" => 117
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\HttpKernel\EventListener\ProfilerListener"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\event-dispatcher\Debug\TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\HttpKernel.php"
    "line" => 186
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\HttpKernel.php"
    "line" => 174
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\http-kernel\Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\symfony\runtime\Runner\Symfony\HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\vendor\autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "C:\xampp\htdocs\itdesk\public\index.php"
    "line" => 5
    "args" => [
      "C:\xampp\htdocs\itdesk\vendor\autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://uvdesk:eespl%40%232023@127.0.0.1:3306/uvdesk_db"
MAILER_URL 
"null://localhost"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
COMSPEC 
"C:\Windows\system32\cmd.exe"
CONTEXT_DOCUMENT_ROOT 
"C:/xampp/htdocs"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"C:/xampp/htdocs"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_AUTHORIZATION 
""
HTTP_COOKIE 
"sf_redirect=%7B%22token%22%3A%22456434%22%2C%22route%22%3A%22helpdesk_customer_create_ticket%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22C%3A%5C%5Cxampp%5C%5Chtdocs%5C%5Citdesk%5C%5Cvendor%5C%5Csymfony%5C%5Cframework-bundle%5C%5CController%5C%5CRedirectController.php%22%2C%22line%22%3A110%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
HTTP_HOST 
"helpdesk.innovelenergy.com"
HTTP_REFERER 
"https://helpdesk.innovelenergy.com/itdesk/public/en/User/create-ticket"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
MIBDIRS 
"C:/xampp/php/extras/mibs"
MYSQL_HOME 
"\xampp\mysql\bin"
OPENSSL_CONF 
"C:/xampp/apache/bin/openssl.cnf"
PATH 
"C:\Program Files\OpenSSH;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\nodejs\;C:\xampp\php;C:\ProgramData\ComposerSetup\bin;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\130\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\160\DTS\Binn\;C:\Program Files\Azure Data Studio\bin;E:\GAM\;C:\Program Files\PuTTY\;C:\Program Files\OpenRPA\;C:\Program Files\Google\Google Apps Migration\;C:\Program Files\Google\Google Apps Sync\;C:\Program Files\OpenSSL-Win64\bin;C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\WindowsApps"
PATHEXT 
".COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC"
PATH_INFO 
"/en/User/create-ticket/"
PATH_TRANSLATED 
"C:\xampp\htdocs\en\User\create-ticket\"
PHPRC 
"\xampp\php"
PHP_PEAR_SYSCONF_DIR 
"\xampp\php"
PHP_SELF 
"/itdesk/public/index.php/en/User/create-ticket/"
QUERY_STRING 
""
REDIRECT_HTTPS 
"on"
REDIRECT_MIBDIRS 
"C:/xampp/php/extras/mibs"
REDIRECT_MYSQL_HOME 
"\xampp\mysql\bin"
REDIRECT_OPENSSL_CONF 
"C:/xampp/apache/bin/openssl.cnf"
REDIRECT_PHPRC 
"\xampp\php"
REDIRECT_PHP_PEAR_SYSCONF_DIR 
"\xampp\php"
REDIRECT_SSL_TLS_SNI 
"helpdesk.innovelenergy.com"
REDIRECT_STATUS 
"200"
REDIRECT_TMP 
"\xampp\tmp"
REDIRECT_URL 
"/itdesk/public/en/User/create-ticket/"
REMOTE_ADDR 
"192.168.1.99"
REMOTE_PORT 
"18783"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1761646223
REQUEST_TIME_FLOAT 
1761646223.2839
REQUEST_URI 
"/itdesk/public/en/User/create-ticket/"
SCRIPT_FILENAME 
"C:/xampp/htdocs/itdesk/public/index.php"
SCRIPT_NAME 
"/itdesk/public/index.php"
SERVER_ADDR 
"192.168.1.5"
SERVER_ADMIN 
"it@innovelenergy.com"
SERVER_NAME 
"helpdesk.innovelenergy.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache/2.4.54 (Win64) OpenSSL/1.1.1p PHP/8.1.12 Server at helpdesk.innovelenergy.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache/2.4.54 (Win64) OpenSSL/1.1.1p PHP/8.1.12"
SSL_CIPHER 
"TLS_AES_256_GCM_SHA384"
SSL_CIPHER_ALGKEYSIZE 
"256"
SSL_CIPHER_EXPORT 
"false"
SSL_CIPHER_USEKEYSIZE 
"256"
SSL_CLIENT_VERIFY 
"NONE"
SSL_COMPRESS_METHOD 
"NULL"
SSL_PROTOCOL 
"TLSv1.3"
SSL_SECURE_RENEG 
"true"
SSL_SERVER_A_KEY 
"rsaEncryption"
SSL_SERVER_A_SIG 
"sha256WithRSAEncryption"
SSL_SERVER_I_DN 
"CN=R12,O=Let's Encrypt,C=US"
SSL_SERVER_I_DN_C 
"US"
SSL_SERVER_I_DN_CN 
"R12"
SSL_SERVER_I_DN_O 
"Let's Encrypt"
SSL_SERVER_M_SERIAL 
"05555B84025910D4483D370628422544551C"
SSL_SERVER_M_VERSION 
"3"
SSL_SERVER_SAN_DNS_0 
"helpdesk.innovelenergy.com"
SSL_SERVER_S_DN 
"CN=helpdesk.innovelenergy.com"
SSL_SERVER_S_DN_CN 
"helpdesk.innovelenergy.com"
SSL_SERVER_V_END 
"Dec 16 04:50:55 2025 GMT"
SSL_SERVER_V_START 
"Sep 17 04:50:56 2025 GMT"
SSL_SESSION_ID 
"a40bebf75f744fe09b9fc3e05f85f9bf2f4abdc46156a97057c28c53d9de2225"
SSL_SESSION_RESUMED 
"Initial"
SSL_TLS_SNI 
"helpdesk.innovelenergy.com"
SSL_VERSION_INTERFACE 
"mod_ssl/2.4.54"
SSL_VERSION_LIBRARY 
"OpenSSL/1.1.1p"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_SECRET,DATABASE_URL,MAILER_URL"
SystemRoot 
"C:\Windows"
TMP 
"\xampp\tmp"
WINDIR 
"C:\Windows"